Refund policy

Returns
Due to the nature of our goods we cannot accept returns.  We can only replace damaged items.

We analyze each request on a case-by-case basis and in the event a customer receives a product outside of its "best by" ," best used by" or "expiration date" range we will replace with an identical or similarly priced and categorized item. Asking the customer to dispose of the "passed date product" once providing photos of said product.

Refunds (if applicable)
No Refunds unless authorized by Exotic Soda Co. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CustomerService@exoticsodaco.com. 


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Customerservice@exoticsodaco.com