Frequently Asked Questions

Where do you ship from?

All orders ship from Las Vegas, Nevada.

How fast will my order ship?

Orders ship within 3 business days unless noted otherwise on the product.

Can I return an item?

Because we sell food and drinks, we can't accept returns. If something arrives damaged, email us at CustomerService@exoticsodaco.com with photos and we'll replace it.

What if my item is past its best-by date?

Send us photos of the product and its date. We'll replace it with the same item or a similarly priced one in the same category.

Why are some labels in another language?

Many of our sodas and snacks are made for markets outside the US, so their packaging is printed for those countries. Each listing names the country the product comes from.

Do you list ingredients and allergens?

Ingredients and recipes can vary by country and batch, so always check the package before eating or drinking. If you have an allergy or dietary need, email us before ordering and we'll help however we can.

Can I buy your products wholesale for my store?

Yes. Apply for a wholesale account and we'll follow up with pricing and next steps.

Can I find your products in stores?

Yes. Use our store locator to find a shop near you.

How do I contact you?

Email CustomerService@exoticsodaco.com or call (702) 575-9210.